Move-in Information
Welcome! We understand that a successful move requires the coordinated efforts of numerous people. We are providing you with a brief overview of the Move-in process so that your experience with Riviera will be as smooth as possible.
Once your application has been approved, Riviera will contact you to confirm your move-in date. Once confirmed, Riviera will prepare and email each resident a copy of the lease agreement. Each resident can digitally sign the lease independently. Please be sure to sign the lease within 24 hours of approval and deliver the full security deposit in either a cashiers check or money order. (Please Note: All security deposit and rent monies due prior to move-in must be paid in cashiers check or money order. Personal checks are only acceptable for subsequent rent payments after move-in) Riviera must receive all remaining move-in funds listed on the lease prior to being given possession. There can be no exceptions to this.
Riviera requires all residents maintain renters insurance. To understand why this is so important please click here.
Riviera maintains continuity of service for utilities at each property. Prior to move-in, please contact San Diego Gas & Electric and have the utilities transferred into your name on your move-in date. If you are leasing a single family detached home you will also want to contact The City of San Diego Water Utility. Please be sure to take care of this promptly as services will be shut-off within 7 days if you have not assumed them. You will be responsible for meeting with the utility company to re-establish service should this occur. To see a list of local utility companies and service providers click here.
On move-in day, keys can be picked up between 9am and 5pm Monday - Saturday. Riviera will have you sign a key agreement and provide all keys and applicable garage door openers to you. One set of keys for each resident. We will also provide you with a move-in checklist. Please fill this out and return it within one week so we can correct any issues and make sure you are not charged for any damage that may exist. Comprehensive photographs are taken to document the condition of your property before your move-in. You will be sent an email link to view these photos after move-in. If the move-in checklist is not returned, we will assume that no exceptions were noted when you took possession.
Once you've moved in, Riviera will enable additional features on your personal resident portal. Riviera's resident portal will allow you to to make future online rental payments and service requests. The online payment option lets you make a single payment via your bank or credit card or set up automatic recurring monthly payments for as long as you choose. Should you experience an issue in your home, you can also request a repair online anytime. Once submitted online, your portal will show the request you made, when it's received, scheduled and completed.
Please feel free to contact us if you have any additional questions.
Once your application has been approved, Riviera will contact you to confirm your move-in date. Once confirmed, Riviera will prepare and email each resident a copy of the lease agreement. Each resident can digitally sign the lease independently. Please be sure to sign the lease within 24 hours of approval and deliver the full security deposit in either a cashiers check or money order. (Please Note: All security deposit and rent monies due prior to move-in must be paid in cashiers check or money order. Personal checks are only acceptable for subsequent rent payments after move-in) Riviera must receive all remaining move-in funds listed on the lease prior to being given possession. There can be no exceptions to this.
Riviera requires all residents maintain renters insurance. To understand why this is so important please click here.
Riviera maintains continuity of service for utilities at each property. Prior to move-in, please contact San Diego Gas & Electric and have the utilities transferred into your name on your move-in date. If you are leasing a single family detached home you will also want to contact The City of San Diego Water Utility. Please be sure to take care of this promptly as services will be shut-off within 7 days if you have not assumed them. You will be responsible for meeting with the utility company to re-establish service should this occur. To see a list of local utility companies and service providers click here.
On move-in day, keys can be picked up between 9am and 5pm Monday - Saturday. Riviera will have you sign a key agreement and provide all keys and applicable garage door openers to you. One set of keys for each resident. We will also provide you with a move-in checklist. Please fill this out and return it within one week so we can correct any issues and make sure you are not charged for any damage that may exist. Comprehensive photographs are taken to document the condition of your property before your move-in. You will be sent an email link to view these photos after move-in. If the move-in checklist is not returned, we will assume that no exceptions were noted when you took possession.
Once you've moved in, Riviera will enable additional features on your personal resident portal. Riviera's resident portal will allow you to to make future online rental payments and service requests. The online payment option lets you make a single payment via your bank or credit card or set up automatic recurring monthly payments for as long as you choose. Should you experience an issue in your home, you can also request a repair online anytime. Once submitted online, your portal will show the request you made, when it's received, scheduled and completed.
Please feel free to contact us if you have any additional questions.
